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Frequently Asked Questions

Food

For our hikes, we provide you with your own personal chef. They make delicious three course meals so you’ll be happy, satisfied and energized. We’ve had a lot of feedback from past travelers saying the incredible food was an unexpected highlight of the trip. In addition, for our day tours and non-trekking packages we make sure that any meals that are included are at safe restaurants that provide a variety of delicious options. For more information about food and restaurants, check out our recommendations here.


Group Sizes

Unlike other travel companies, we keep our group sizes small and our service personalized. It’s important to us to make each part of your trip special. We guarantee the maximum number of people in your group will be eight, although our group sizes usually end up being smaller than this. We can also organize private tours and services if you prefer.


Altitude

You should spend at least two days in Cusco to get properly acclimated before starting any hike that you do with us. You can also take altitude sickness pills called Diamox or get this medicine in Cusco where it is called soroche pills. Make sure you drink lots of water and coca tea. If you stay at the Cusco B&B Hotel they can show you how to make your first cup!


First Aid

Our guides come well prepared with First Aid kits. They are also trained and certified in CPR and First Aid. For our high altitude hikes, we always take along emergency oxygen as well. In addition, for our long alternative hikes to Machu Picchu, we also have an emergency horse that can be ridden.


Accommodations

We have our own stock of high-quality equipment and tailor it to your trek. We make sure you are warm and comfortable throughout your adventure. Our tents are The North Face Mountain 25 2-persons tents. We also work with a variety of hotels in the area and are sure to find one within your price point.


Luggage Storage

For all of your hikes and tours, you can store your luggage free at your hotel or at our office.


Best Time to Visit

The high tourist season in Peru is from April to September. This is also the dry season, when hiking is great because there is a very low chance of rain. Nevertheless, some people prefer to visit Peru in the low season, from October to March, because there are generally fewer tourists in the city and at the tourist sites. Also, during the rainy season the mountains and valleys around Cusco are green and lush. If you are planning to do a hike to Machu Picchu, it is generally better to try to go during the dry season, however, we have many groups that go during the rainy season and still have an amazing experience. We offer all of our hikes year-round and the archaeological sites are open throughout the year, with the exception of when the Inca Trail closes in February for maintenance.


Weather

Because of the geographical properties of the mountains, the weather in the Andes is very unpredictable. The weather here is known for short showers, followed by sunshine, followed by thunderstorms. The rainy season lasts from about October to March, so if you plan to travel within those months, make sure you bring a rain jacket or poncho. If you will be traveling between April and September, the chance of rain is lower, but for hikes you should still bring some light rain gear just in case. The Cusco region is generally hot during the day and cold at night. In the summer, between October and March, it can be in the mid 80s during the day and drop to around 50 degrees at night. In the winter, between April and November, it can reach up to the mid 70s and then drop as low as the 30s at night. The weather at night varies significantly depending on altitude. At Cusi Travel, we provide you with warm North Face tents to sleep in during camping trips, but in any case, be sure to bring a fleece and thermals for the nighttime. For more information about what clothing to bring on your trip to Cusco, please click here.


Money

Make sure to always bring enough cash with you as some places do not accept credit cards. Most stores and restaurants also require you to pay in Peruvian soles, but you can always exchange money at a “Casa de Cambio.” There are also plenty of ATMs in Cusco but they generally have withdrawal limits and fees. For many more helpful money tips, take a look at our blog here.


Tipping

Tips are on a case by case basis, and of course it depends on the service you feel you received from your guide and Cusi Travel staff. After you book a tour with us, we will happily provide you with tip recommendations based on your itinerary.


Traveler’s Insurance

We highly recommend booking traveler’s insurance for your trip. If you will be doing a hike or other adventure activities, we recommend making sure that your traveler’s insurance covers these adventure excursions.


Vaccinations

We recommend following the CDC guidelines for Peru on their website here.


Do you have any other questions? Email us at info@cusitravel.com to get all the answers!

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